Bring on wonderful careers.

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

  • Work type:

    Full Time

  • Location:


  • Job type:

    Customer Experience & Product, IT, Data & Analytics

  • Applications close:

Project Management Office Coordinator

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing

The objective of the Portfolio Management Office (PMO) Coordinator role is to be accountable for supporting Portfolio Management activities, such as coordinating the PMO shared mailbox, developing and maintaining PMO reports and dashboards in PowerBI, and providing support for Microsoft Project Online. This role will be integral in the ongoing efficiency and functionality of the PMO, and is responsible for the below tasks:

  • Coordinate the PMO Shared mailbox, assessing tasks and delegating to appropriate area of the team
  • Coordinate PMO meetings and forums
  • Maintain and regularly update Project Portal (SharePoint site) in line with changes
  • Track compliance to timesheeting captured in Project Online
  • Document PMO work instructions to administer Project Online
  • Manage and monitor Project Online solution, including updates to the PWA (Project Web App) settings
  • Setup new and manage existing Project Online users: in established security groups, based on license tier needed to perform role
  • Train and support Project Online end-users on solution and process
  • Identify opportunities to improve efficiency and quality of processes in the PMO, including streamlining, documenting and standardising PMO activities
  • PMO Power BI super-user (maintain and develop reports)
  • Assist with requests to analyse specific parts of the portfolio, relating to the PMO Performance Standards
  • Establish and maintain required reporting, including cost, schedule, resources (demand and capacity planning), risks management, dependencies, change management and health status reporting

You’ll be great for this role if you...

  • Tertiary qualifications, ideally in the fields of Business Administration or equivalent administrative experience
  • Understand fundamental principles involved in project management and delivery
  • Strong analytical and problem-solving skills
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
  • Experience with the Microsoft Office Suite
  • Strong interpersonal skills and ability to work effectively with a variety of departments and teams
  • Ability to work autonomously and take ownership of projects and responsibilities

Desirable but not essential...

  • Project Management Professional (PMP), Prince2 or other relevant certifications
  • Prior SharePoint Administrator experience, including designing, configuring, testing, and deploying SharePoint sites
  • Experience building reports and/or dashboards in Power BI and Excel
  • Experience with risk management (corporate and project)
  • Prior experience as a Project Online Administrator
  • Proven ability to identify, develop and evaluate strategic options and opportunities using applied forward thinking and entrepreneurial approaches

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

  • Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
  • A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
  • One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
  • Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
  • Cheaper hospitality, retail, technology, beauty, and wellness services
  • Free counselling and access to a wellbeing app to support your physical, mental, social, and financial health
  • ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.

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