Bring on wonderful careers.

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

  • Work type:

    Max Term

  • Location:

    Brisbane

  • Job type:

    Marketing & Communications

  • Applications close:

Direct Marketing Specialist

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

As a Marketing Specialist at Virgin Australia, you will play a key role in supporting the continued delivery of our direct marketing programs during a pivotal time of transformation. As team members are seconded to strategic projects, you’ll step in to lead and maintain momentum across critical initiatives. You will tap into your passion for email marketing and owned channels, to bring a proactive, solutions-focused approach with a readiness to explore new ideas.

This is an initial 15 month maximum term contract opportunity.

You’ll be great in this role if you:

  • Enjoy working in a fast paced but supportive team environment, where you work autonomously on multiple campaigns at the same time
  • Come with hands-on experience delivering and optimising email marketing campaigns and automation
  • Have formal Adobe Experience Cloud (or similar platforms) product training
  • Are HTML skilled and have had formal Dreamweaver (or similar) product training
  • Have experience with combining multiple data sources to determine campaign success and develop optimisations
  • Have multi-variate test design, delivery and evaluation experience
  • Have previous experience using content generation tools like Adobe Express, or Adobe Photoshop
  • Enjoy collaborating with cross-functional teams or agile squads and have highly developed problem solving skills
  • Have a degree or post-graduate qualification in marketing, business, technology or related areas (desirable)
  • Have knowledge of aviation, travel and loyalty sectors (desirable)
  • Have a natural understanding of database structures and related technology (desirable)

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
  • Flexible working arrangements (including work hours and work from home)
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide
  • Discounted Virgin Australia Lounge membership
  • Hospitality, retail, technology, beauty services and wellness discounts
  • Wellness support, including the Converge digital wellbeing platform
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.

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