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Business Analyst

Cabin Crew

Job no: 505217

Work type: Max Term

Location: Brisbane

Categories: Business Analysis

The objective of the Business Analyst is to define business problems and opportunities via indepth investigation and gathering of technical and non-technical information for that area.
Once the issue is clearly understood, they will outline the detailed requirements for a solution and ensure the delivered solution meets those business requirements. They will help marry together the IT and business process aspects of the operations bridging the gap between IT and the broader parts of business.
The Digital & Customer Technology team partners with business areas to understand their strategies and capability needs and manage the platform technologies that support them. The team holds accountability for the services and lifecycle support specific to the Digital &
Customer portfolio, including assessment of new or improved capabilities in line with business strategies and the Technology Roadmap.
Key responsibilities of the role:
  • Drive stakeholder requirements solicitation across small, large and complex projects to ensure end to end requirements are captured
  • Drive identification of requirements across business units and identify process improvement through evaluation of data
  • Evaluate, analyse, and communicate requirements on a continuing basis, and maintain processes, including the delivery of reports as required to all appropriate parties
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  • Estimation of BA effort on projects and initiatives
  • Conduct process mapping/modelling activities
  • Assist in the creation and implementation of precise delivery plan for every project
  • Ensure on time completion of project deliverables for own deliverables as well as team deliverables


What we're looking for:

  • 5+ years’ experience as a Business Analyst
  • Proven experience in analyzing and documenting user requirements and processes as well as providing consulting services to testing and development teams through project delivery
  • Proven experience on large and complex projects
  • Experience liaising with development and test teams
  • Demonstrated experience working on large, complex projects
  • In depth experience of process re-engineering techniques and modelling skills
  • Knowledge and understanding of Project Management and Enterprise of Project Management and Architecture frameworks


Virgin Australia Group is a major Australian airline headquartered in Brisbane, Australia. The company operates scheduled domestic and short-haul international flights, charter and cargo services, and the award-winning loyalty program Velocity Frequent Flyer. The Group has been a competitor in the Australian aviation landscape for more than 20 years.
The company is now embarking on an exciting new chapter in the next stage of our journey. In September 2020, US private equity firm Bain Capital acquired Virgin Australia in a $3.5 billion deal. The airline has now re-launched as a mid-market carrier with a renewed focus on small and medium sized businesses, price-sensitive corporates, premium leisure travellers and holiday makers
Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role – our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia.

Advertised: E. Australia Standard Time

Application close: E. Australia Standard Time

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