Hello. We're Virgin Australia. And we're back (in a big way)! We're the airline that's always done things a little differently. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It's about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do.
About the role:
The Pricing Distribution & Airline Agreements team is expanding, and we have an exciting opportunity for an Analyst to join our team at Virgin Australia HQ in South Brisbane. In this role, you'll be our subject matter expert on pricing distribution techniques, providing support and mentoring to our offshore fare filing team while serving as the vital conduit between our external/internal customers and operational teams.
Your responsibilities will span across several key areas of our pricing operations. You'll oversee fare filing requests and collaborate closely with the Alliances team on Special Prorate Agreement negotiations, applying your deep knowledge of international pricing and industry standards for inter-airline settlement. While our offshore team handles high-volume transaction processing, you'll focus on stakeholder engagement, driving process improvement initiatives, and implementing best practices for distribution of price content across various channels, whether via a SPA with an Airline Partner or via the fare and ancillary filing of content in ATPCo or other platforms.
You'll be great for this role if:
- Business, Administration or Travel & Tourism related Degree
- Experience in International Long-Haul Pricing
- Proven internal and external customer service and sales experience
- Stakeholder Management in high volume transaction process environment
- Contracts Negotiation skills
- Experience using ATPCo
- Advanced Word & Excel proficiency
- Report writing capabilities
- Strong problem-solving skills
- Ability to work under pressure
- High level of attention to detail
- Clear communicator both verbally and written
- Fare construction knowledge
- Proration expertise
Desirable skills:
- IATA fares & ticketing certification
- Airline Partnerships/Alliances experience
- Revenue Management background
- Offshore vendor management experience
- PowerBI skills
- Advanced Excel proficiency
- Airline host reservation experience
- GDS reservation experience
- Merchandising Manager experience
What you'll get from us:
We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):
- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation, and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services, and wellness discounts
- Wellness support, including the Converge digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social, and financial
- Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you
Equality rules
We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.
Ready to apply?
We're ready to hear from you. Apply now.