Resource Analyst

• Permanent full-time position
• HQ located in Brisbane
• On the job training and development from a supportive leader and team

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

The Workforce Planning team are responsible for the short to long-term planning for Flight, Cabin and Ground Crew across our network. We are a fun and dedicated team responsible for delivering compliant and efficient rosters that align to business objectives.

The Role:

As a Resource Analyst your role will provide reliable and comprehensive analytics and insights that will support operational strategies. This role partners with Airline Operations, Crew leaders and various stakeholders across the Virgin Australia business to influence strategic workforce planning and labour optimisation.

Some of the exciting challenges in this role are; complex and high level problem solving, undercovering the ‘why’, providing data driven recommendations through resource planning, establishing and monitoring frontline staff KPI targets and costs, regulatory and industrial compliance, and fatigue management in a constantly changing environment.

As a Resource Analyst, you'll work closely with your team of analysts, support a wide range of stakeholders and be responsible for:

• Analysing complex workforce planning initiatives, identify trends and recommend changes to meet operational requirements
• Development of recruitment and training plans that meet business requirements
• Accurate and timely reporting of Workforce Planning outcomes
• Identifying process improvements and making recommendations for implementation
• Ensuring all documentation, checklists and procedures are up to date
• Managing stakeholder engagement through accurate and timely data analysis

What you need to be successful:

• Bachelor’s degree
• Demonstrated experience in analytical techniques to examine and manage large data sets
• High proficiency with Microsoft Suite in particular Excel
• Ability to communicate data to a variety of stakeholders and tell meaningful stories
• Ability to work in a fast-paced, ever-changing environment and prioritise tasks effectively
• Proven team player with strong initiative and the ability to work independently
• Familiarity with Power BI or a similar data visualization tool
• Familiarity with programming, bonus points for Python
• Proficiency with Power BI report building including DAX and Power Query, Power Automate would be highly desirable but not essential

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home and the office
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.