Crew Planning Analyst

As a Crew Planning Analyst your role will provide reliable and comprehensive analytics and insights that will support operational strategies. This role partners with Airline Operations, Crew leaders and various stakeholders across the Virgin Australia business to influence strategic workforce planning and labour optimisation.

Crew Planning Analyst

• Permanent full-time position
• HQ located in Brisbane
• On the job training and development from a supportive leader and team

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

The Workforce Planning team are responsible for the short to long-term planning for Flight, Cabin and Ground Crew across our network. We are a fun and dedicated team responsible for delivering compliant and efficient rosters that align to business objectives.

The Role:

As a Crew Planning Analyst your role will be to provide reliable and comprehensive analytics and insights that will support operational strategies. This role partners with various operational stakeholder groups across the Virgin Australia business to influence strategic workforce planning and labour optimisation.

Some of the exciting challenges in this role are; production and management of resource plans and workforce planning, modelling, productivity targets, training requirements, annual leave management, cost and budgetary control, regulatory and industrial compliance, and fatigue management in a constantly changing environment.

As a Crew Planning Analyst, you'll work closely with your team of analysts, support a wide range of stakeholders and be responsible for:

• Develop and manage crew resource plans and forecasting models
• Provide actionable insights to support recruitment, rostering, and training
• Ensure compliance with regulatory and industrial requirements
• Collaborate with operational teams to identify optimisation opportunities
• Deliver continuous improvement initiatives and system enhancements
• Drive customer-centric outcomes through strategic planning support

What you need to be successful:

• Experience in workforce forecasting and planning
• Strong analytical mindset with advanced Excel skills
• Excellent verbal and written communication skills
• Strong problem-solving abilities and stakeholder engagement experience

Desirable:

• Power BI or data visualisation experience
• Experience in airline operations or related industries
• Understanding of crew/resource planning systems and processes
• Tertiary qualifications in a relevant field

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home and the office
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.