Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you will be doing

Reporting to the Flight Dispatch Manager, the Flight Dispatcher’s role is to deliver safe, compliant, and effective flight planning and flight-following solutions to VAA, VARA, and client airlines.

In this position, you will work closely with key stakeholders in the IOC, Flight Operations, Airservices Australia, and Virgin Australia’s meteorological suppliers to deliver safe, efficient, and optimum outcomes in these key areas.

The primary focus of this role is to prepare Flight Crew briefing packages within regulatory requirements and company procedures. This process entails a detailed evaluation of the weather conditions, enroute winds and turbulence, airspace restrictions, notices to airmen, enroute fuel contingency scenarios, as well as any take-off and landing restrictions that may affect payload uplifts.

We have both part-time and full-time positions available. The role is shift-based (24/7) and is performed in the Integrated Operations Centre (IOC) at Virgin Australia’s Brisbane headquarters. 

In addition, you will:

• Develop and certify accurate flight plan data for safe and efficient flight operations.
• Optimise take-off and landing performance calculations to maximise aircraft payload uplifts.
• Liaise with relevant authorities (e.g. air navigation service providers) and service providers on key matters pertaining to flight dispatch.
• Provide a written operational brief to each Flight Crew before departure, highlighting key flight planning considerations.
• Assist flight crew with all flight planning and meteorological queries.
• Support Flight Crew situational awareness by relaying operational information and updates to crew on the ground and in-flight.

You'll be great in this role if you have: 

• Demonstrated experience working in high-capacity airline logistics or similar environment.
• A good understanding of Civil Aviation Safety Authority (CASA) regulations.
• An in-depth understanding of principles of flight planning and aircraft performance.
• Tertiary qualifications in Aviation and/or a pilot's license.
• Demonstrated experience in interpreting complex technical issues and implementing safe and effective solutions.
• An in-depth understanding of aviation meteorology.
• The ability to commit to a rotating day and night shift roster.

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health.
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins.

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.