Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.  

Candidates must be Brisbane based, or willing to relocate.

About the role: 

As the Operations Senior Analyst, Data Insights and Analytics, you will play a key role in shaping the future of Virgin Australia by informing operational  initiatives and decisions across the airline. Using advanced analytics and strategic thinking, you will identify opportunities to streamline workflows, enhance efficiency, and optimize resources. Reporting through the Operations Continuous Improvement stream, your responsibilities will include analysing data to uncover trends and inefficiencies, developing actionable strategies to address operational challenges like fleet utilization and crew management, and collaborating with teams to align transformation objectives with execution. You will also foster a culture of innovation and data-driven decision-making to support continuous improvement.

You’ll be great for this role if you have: 

• Bachelor’s degree in business, data analytics, or a related field.
• Experience in operations strategy or consulting, ideally in aviation or transport.
• Ability to analyse operational data to identify insights and support decision-making.
• Skilled in creating presentations for senior stakeholders.
• Strong communication skills, with the ability to simplify complex ideas for diverse teams.
• Proficient in Excel, PowerBI, and other analytical tools for modelling and reporting.
• Strong stakeholder management and collaboration skills to drive operations transformation initiatives.

Desirable but not required: 

• Proven experience in the airline or travel industry, with a strong understanding of its operational and business complexities.
• Expertise in financial revenue forecasting, including demand trends, pricing strategies, and route profitability analysis.
• Strong ability to quickly learn and apply knowledge of airline-specific value drivers, operating models, and performance metrics.
• Proficiency in building and managing BI reports connected to multiple data sources, with a focus on tools like PowerBI to deliver actionable insights.

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):  

• Discounted flights for you and your loved ones (plus $1000 travel credits per year)  

• Flexible and hybrid working, with a mix of working from home and the office  

• ‘Dress for Your Day’ – wear whatever makes you feel great for the type of work you do and the day you have ahead of you  

• One of Brisbane’s most admired office locations, with South Bank train station, a supermarket, pharmacy, lunch options, the Busway nearby, a rooftop restaurant, onsite gym and South Bank across the road  

• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide  

• Cheaper hospitality, retail, technology, beauty and wellness services  

• Free counselling and online tools to support your physical, mental, social and financial health.  

When everyone is included, everyone wins  

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTIQ+ community, and anyone else who wants to join us.  

Ready to apply?  

Working at Virgin Australia isn't just a job. It's a passion that becomes part of you. Are you ready to join us? Get ready for a rewarding experience. Apply today!