Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

As a Marketing Advisor, you’ll play a key role in driving revenue and enhancing service outcomes for Virgin Australia by creating and executing engaging communications across our owned channels like V-mail, Guest, and Velocity programs. You’ll bring campaigns to life that surprise and delight our customers, always with a hands-on approach. From concept to delivery, you’ll continuously test, learn, and optimise to ensure every message makes an impact.

You’ll be great in this role if you:

• Bring strong experience in managing marketing campaigns across digital and direct channels
• Know your way around HTML and have formal training in Dreamweaver or similar tools
• Have hands-on experience with data-driven marketing and CRM techniques, especially email
• Are confident running A/B and multivariate testing to optimise performance
• Can interpret campaign results through reporting and analysis
• Use Adobe Photoshop to create and refine campaign assets
• Thrive in cross-functional teams or agile squads, collaborating to deliver great outcomes
• Prioritise tasks effectively based on commercial impact
• Have a sharp eye for detail and a commitment to accuracy
• Bring proven experience from a commercial, retail, or sales-focused environment
• Communicate and present ideas clearly and confidently
• Understand and apply Spam and Privacy compliance in direct marketing
• Hold a degree or post-grad qualification in marketing, business, technology or a related field (desirable)
• Have formal training in Adobe Experience Cloud or similar platforms (desirable)
• Know how to design and deliver multi-channel marketing campaigns (desirable)
• Have experience with Adobe Experience Cloud tools like Analytics, Target, and Campaign (desirable)
• Understand the digital sales and eCommerce landscape (desirable)

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the Converge digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.