Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing

As the HR & Payroll Platform Owner, you will play a crucial role in managing and optimizing the company's HR and payroll systems, ensuring they are aligned with business needs and objectives. You will champion HR and payroll systems, ensuring they are adequately supported and governed; and meet business needs. You will partner with business, IT and vendor stakeholders to drive improvements and resolve complex issues as they arise.

The work will involve a mix of stakeholder management, vendor management, delivering small system enhancement initiatives and business solutions all whilst being a part of the dynamic, inclusive and vibrant Technology department. To succeed, you will be flexible in your approach, be able to prioritise and handle the dynamic changes of the industry and build sustainable business and internal IT relationships.

Further responsibilities: 

• Responsibility for HR & Payroll systems, including; recruitment, learning management, staff benefits and employee survey systems
• Know end-to-end HR and Payroll processes
• Overseeing the design, implementation, and maintenance of HR and payroll platforms, ensuring seamless integration with other business systems.
• Meet regularly with your allocated division’s relevant leaders and teams to understand their current and future business needs and translate these into technology requirements and solutions (current and roadmap).
• Collaborating with cross-functional teams to identify and implement process improvements, streamlining operations and enhancing efficiency.
• Work with your allocated divisions and technology support teams to quickly identify the cause of complex issues, assist with workarounds and resolution
• Build and maintain regular positive engagement with vendors and technology providers to develop successful working relationships that contribute to the effectiveness of your allocated divisions system support
• Manage and maintain relationship with 3rd party suppliers where required
• Ensure vendors meet all agreed service delivery levels

You’ll be great in this role if you have…

• 5+ years supporting HR / Payroll systems
• Tertiary qualification in Technology, Business, Information Systems, HR or similar
• Demonstrated experience with understanding and analysing business issues and translating them into business requirements and then into system solutions
• Experience supporting your allocated divisions systems in a large organisation
• Track record of identifying opportunities for continuous improvement and delivering effective change
• Experience producing documents for communication to a broad audience and levels of the organisation
• Strong problem-solving skills and ability to work independently and as part of a team
• Strong understanding of IT governance and systems including integrations and impacts
• A customer-centric approach, with professional and warm communication and facilitation skills, to engage and influence all stakeholders (including Managers, employees and vendors). 
• Oracle EBS platform experience is advantageous, but not essential 

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.