Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

About the role

As the Manager, Training Academy, you will lead the planning, design, and delivery of learning initiatives that drive capability, competence, and compliance across all areas within the Training Academy. Reporting to the Head of Training & Standards – Flight Standards, you will develop and execute a strategic learning framework to ensure high-quality, efficient, and cost-effective training solutions that align with business objectives.

In this role, you will be responsible for shaping the future of operations-related training, ensuring our teams are equipped with the skills and knowledge to excel.

Further responsibilities include:

• Learning Design – Lead the design and development of training programs, ensuring competency-based learning, standardised course materials, and alignment with adult learning principles.
• Training Delivery – Oversee the effective delivery of training programs, ensuring compliance with regulatory and operational standards while optimising trainer resources.
• Training Standardisation – Implement professional development initiatives, monitor trainer performance, and maintain high-quality training outcomes.
• Operational Planning – Work with Workforce Planning to develop training schedules that align with operational needs and resource availability.
• Continuous Improvement – Drive transformation initiatives, optimise training delivery, and implement innovative learning solutions to enhance efficiency and effectiveness.
• Financial & Resource Management – Ensure training programs are delivered within budget, meet key financial KPIs, and align with business objectives.
• Leadership & Team Development – Build team capability, provide coaching and feedback, foster a customer-focused mindset, and ensure compliance with training and operational standards.
• Safety & Compliance – Ensure adherence to safety, security, and resilience programs, complete mandatory training, participate in WHS consultations, and promote a culture of safety.

Who we’re looking for:

• Tertiary qualification in Aviation, Training, or a relevant management discipline.
• Extensive experience in the aviation industry, specifically in training and education, compliance, and operational management.
• Proven background in learning management systems, competency-based training design, and adult learning principles.
• Demonstrated leadership experience in a complex, highly regulated operational environment.
• Strong understanding of aviation safety management systems (SMS) and risk management frameworks.

Desirable Requirements:

• In-depth knowledge of CASA Advisory Circular AC 119-12 and Australian aviation regulations.
• Understanding of Ground Operations policies, procedures, and compliance frameworks.
• Experience in business analytics to drive training efficiency and effectiveness.
• Ability to interpret complex regulatory information and translate it into practical training solutions.

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.