Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing

Due to an internal promotion, we have this exciting, Brisbane based Senior Manager, People Communications available. This role will ensure the development and implementation of a communications strategy to drive employee advocacy and engagement, and promote and protect the company’s reputation.

Further responsibilities include:

• Work with the Head of People Communications and Reputation to deliver engaging and timely communications to drive employee advocacy and engagement, and promote and protect the company’s reputation.
• Plan, deliver and assess internal communication campaigns and strategies across Virgin Australia’s operational and frontline divisions to build the reputation of the airline within these workgroups.
• Influence and advise senior leaders across Virgin Australia’s operational divisions in support of internal communications campaigns and initiatives.
• Track and analyse communications engagement data to inform impactful strategies.
• Help our operational teams and leaders understand how to communicate effectively via our channels, while also keeping up with industry trends and exploring new ways to engage our people and improve our communication infrastructure.
• Shared responsibility for 24/7 media line, including being rostered for “on call” duties.
• Crisis Communications – assist with company response in the event of a crisis or emergency.

You’ll be great in this role if you have…

• 10 years’ experience in Communications, with strong experience in a senior internal communications role
• Strong experience working within a large, complex consumer facing organisation
• A strategic thinker and effective influencer, with proven ability to interact with senior leaders and engage well in high-level business focused discussions and decisions
• Demonstrated leadership experience in managing communications for complex employee groups
• Experience with Crisis Management within a regulated and complex operating environment
• C-Suite Communications strategy development
• A self starter who can work through ambiguity in a fast-paced environment
• Comfortable embracing transformational change.

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.