Bring on wonderful careers.

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

  • Work type:

    Full-Time (Permanent)

  • Location:

    Brisbane

  • Job type:

    Digital & eCommerce, IT

  • Applications close:

Program Manager

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing

The objective of this Program Manager role is to apply your generalist Project/ Program Manager skills to a variety of projects and programs. These projects will vary in scale from small to very large, across both general business systems and technical areas. You will have a considerable number of direct reports, so strong leadership skills are paramount. 

Further responsibilities include: 

  • Using the Portfolio Delivery compliance frameworks, the role will manage planning and delivery phases through to closure and transition to BAU operational teams
  • Establish, lead and manage the planning and delivery of the program within an agreed framework. This includes scoping, planning, budgeting and managing the IT components of the program end-to-end
  • Manage interdependencies and balance competing demands to ensure program objectives are achieved
  • Work collaboratively with the Project Team, Virgin IT teams and implementation partner teams to align all key stakeholders into one team that has a shared vision and path to success
  • Build and maintain accountable, high performing and engaged project teams
  • Provide professional development to direct reports, as well as ongoing mentoring and coaching. This includes setting quarterly Objectives and Key Results (OKRs) and Development Plans to all direct reports. 
  • Mentor Project Managers
  • Plan and manage budgets appropriate to assigned projects portfolio

You’ll be great in this role if you…

  • At least 10 years' experience in Program Manager or Project Manager role
  • Extensive Leadership experience, with demonstrated experience directly managing large teams of long-term direct reports
  • Ability to work across different levels of organisational structure (both business and technology) and translate varied requirements into effective deliverables
  • Experience with having budgetary responsibility for projects and/or large complex programs
  • Proven capability of managing large, diverse teams from initiation to go-live, hypercare and transition to BAU
  • Outstanding communication and interpersonal skills, especially the credibility to have a positive influence on a range of stakeholders and lead high performing teams
  • High degree of competency with conflict resolution
  • Ability to work in a fast-paced environment, with constant changing priorities

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
  • Flexible working arrangements (including work hours and work from home)
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide
  • Discounted Virgin Australia Lounge membership
  • Hospitality, retail, technology, beauty services and wellness discounts
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.

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