Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

The Head of Privacy is a leadership role responsible for the day to day operations of the Virgin Australia Group’s Privacy Management Program and providing strategic direction in relation to the Group’s Privacy Framework. The role reports to the Chief Legal & Risk Officer and leads the Virgin Australia Group Privacy Team.

You will work across the breadth of the organisation, supporting the Group to identify, prevent and manage privacy risks and incidents and build a strong culture of privacy. The role requires a deep understanding of privacy and data protection laws, regulations and best practices, and the ability to effectively collaborate cross-functionally with technical and non-technical teams to find value enhancing solutions that enable the Group to pursue its strategic objectives and safeguard customer trust.

You will also be required to maintain and develop the Group’s Privacy Framework to ensure ongoing adherence to evolving laws, regulations, and community expectations, and work closely with cross-functional teams on data and AI governance matters.

Who we’re looking for:

We are looking for a pragmatic and high performing privacy leader who thrives in a dynamic and fast-moving environment and has experience advising all levels of management and leading a privacy team. You may be an experienced privacy lawyer, privacy officer or privacy professional.

You’ll be great in this role if you:

• Have at least 10 years’ experience working in privacy or a combination of privacy, legal, compliance or data governance roles.
• Have a deep understanding of privacy and data protection laws and regulations, privacy management best practices, data breach response activities and ethical principles and standards
• Have a strong commercial mindset with the confidence and ability to influence to establish effective working relationships with senior executive leaders
• Have a demonstrated ability to find value enhancing compliance solutions that can be effectively operationalised
• Have experience investigating and responding to complex privacy incidents and complaints
• Have experience leading a high-performing privacy or similar team
• Enjoy working cross-functionally with technical and non-technical teams
• Have a strong drive to develop a detailed understanding of aviation and loyalty, and associated technology and data processing activities
• Possess outstanding written and verbal communication skills with the ability to influence at a senior level and articulate complex concepts simply
• Relevant higher education degree (essential)
• Bachelor of laws or equivalent (desirable)
• Current legal practising certificate (desirable)
• Recognised privacy, information technology, data or AI governance related certification or degree (desirable)

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the Converge digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.