Bring on wonderful careers.

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

  • Work type:

    Full Time

  • Location:


  • Job type:

    Consulting & Strategy

  • Applications close:

    AUS Eastern Standard Time

Strategy and Planning Associate

Hello. We’re Velocity Frequent Flyer, one of Australia’s largest loyalty programs. With more than 12 million members (and counting!), we live and breathe travel, and we love sharing our passion for memorable experiences with our members.

Imagine being immersed in a world where every day is an adventure, where you have the power to turn dreams into reality. Where you’re a part of a team that’s rewriting the rules for how loyalty programs work and what they can bring to members. That’s the journey you’ll be on in our team. Enabling members to redeem their points fast for breathtaking getaways, financial benefits, shopping experiences and a whole lot more. All the while benefiting from a role that is part of the Virgin Australia Group, with all the exciting perks, support and opportunity available to our team members.

Our vision is to build the airline people love, and we’ll do that by having happy people, happy customers, happy owners, by doing what matters, and by ensuring everyone is safe, always. We also believe that how you show up is as important as what you do.

What you’ll be doing:

The role of the Strategy & Planning Associate is to support Strategy team in providing strategic insights and recommendations that drive the Company’s success. The Strategy team is responsible for developing comprehensive strategy, as well as tailored strategies for each business unit or area. This includes leading strategic projects and initiatives to propel the Company forward, overseeing the transformation portfolio and adjusting it to align with overarching strategy and transformation targets. Furthermore, the Strategy prepares executive-level recommendations and materials on strategic topics.

Within this role the person will work with and transformation team and will be responsible for:

  • Developing and refining strategic initiatives and work plans
  • Delivering proactive, accurate, and timely analysis of strategic data to identify opportunities and trends
  • Leading business modelling for specific projects as required
  • Preparing executive-level presentations and strategic recommendations
  • Overseeing the transformation portfolio and ensuring its alignment with overall strategy and targets

You’ll be great in this role if you have:

  • Strong commercial acumen and analysis skillset; the ability to analyse complex data sets, derive key insights and diagnose business issues
  • Previous experience in strategy/management consulting or similar functions in industry
  • Advanced financial and business case modelling skills; the ability to source reference data, create assumptions, identify commercial options and present recommendations with clear strategic rationale
  • Advanced PowerPoint and Excel skills
  • Competitor analysis & benchmarking skills; the ability to evaluate, interpret and communicate macro-economic industry trends and market intelligence to help Velocity understand external risks and potential opportunities
  • Strong written and verbal communication skills; the ability to craft messages for a range of audiences including finance teams, business stakeholders and executive leadership
  • Collaborative attitude and demonstrated stakeholder management experience
  • Commitment to change and continuous improvement
  • Prior experience in customer loyalty programs, particularly within the airline or travel industry, is advantageous
  • Innovative, collaborative and responsive style

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
  • Flexible working arrangements (including work hours and work from home)
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide
  • Discounted Virgin Australia Lounge membership
  • Hospitality, retail, technology, beauty services and wellness discounts
  • Wellness support, including the Converge digital wellbeing platform
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules: 

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.


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