Hello. We’re Virgin Australia. And we’re back (in a big way).   

We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do.   

We currently have an exciting opportunity available for a Resource Planner to join our Workforce Planning team based in our Brisbane HQ. 

In this role, you will play a key role in the effective rostering of Ground Crew to meet operational requirements and on-time roster publishing.  You will provide information to relevant stakeholders to improve the resource management process, including advice on skills shortages and resource opportunities on-time performance, and optimal productivity.  

 In addition, you will:

• Allocating team members to the shift plan provided by Workforce Planning Analysts to ensure all work is covered efficiently and in line with local Airport requirements 
• Ensure equality, fairness, transparency, and procedural compliance of allocating team members to shifts 
• Ensure data in the roster system is accurate to actual work performed and meets requirements of Ground Crew Agreements and applicable Award conditions 
• On time publishing of rosters every roster period as per the Ground Crew Agreements and to the quality agreed to with airport management 
• Allocate crew leave requests within specified timeframes and report of leave offered at roster publish to Airport Management
• Maintain effective relationships with Airside and Guest Services standards, training, and quality assurance teams, airports, and project teams 

 What you need to be successful: 

• Experience in understanding of rostering and resource planning processes, theories, and methodologies  
• Intermediate Computer skills including Microsoft Office skills (Word, Excel, PowerPoint, Outlook) 
• Experience in applying Industrial, regulatory rules or enterprise agreements within a business 
• A high level of prioritisation, communication, and stakeholder engagement skills 
• Ability to ‘think outside the box’ and to work within multiple/conflicting time constraints.

 We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.