Based in Sydney (preferred) or Brisbane or Melbourne

Hello. We’re Velocity Frequent Flyer, one of Australia’s largest loyalty programs. With more than 11 million members (and counting!), we live and breathe travel, and we love sharing our passion for memorable experiences with our members.

Imagine being immersed in a world where every day is an adventure, where you have the power to turn dreams into reality. Where you’re a part of a team that’s rewriting the rules for how loyalty programs work and what they can bring to members. That’s the journey you’ll be on in our team. Enabling members to redeem their points fast for breathtaking getaways, financial benefits, shopping experiences and a whole lot more. All the while benefiting from a role that is part of the Virgin Australia Group, with all the exciting perks, support and opportunity available to our team members.

What you’ll be doing:

The Manager, Travel Partners (Product Owner) plays a crucial role in defining the vision and ensuring the overall success of strategic initiatives and the Squad. Responsibilities include overseeing the day to day tasks of the Squad to ensure timely delivery of objectives. The Squad’s main emphasis will be on our travel partners, encompassing both air and non-air.

You’ll be great in this role if you:

• Have 2-4 years’ experience leading Agile projects, product and/or cross functional teams
• Come with experience working across Loyalty programs
• Can utilise analytics platforms and have the ability to use data and analytics to drive decision making
• Enjoy and have proven success working in a solutions-focused environment with the ability to liaise with stakeholders to gain a deeper understanding of problems to collectively decide on the pathway forward
• Can lead and engage across multiple teams and workstreams
• Are a natural leader with strong stakeholder management and influencing skills
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies
• Have a University related degree
• Have an Agile qualification (desirable)
• Come from a solid travel industry background (desirable)

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the betterme digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.