Bring on wonderful careers.

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

  • Work type:

    Full Time

  • Location:


  • Job type:

    Flight Operations, Consulting & Strategy

  • Applications close:

Organisational Change Manager (Flight Operations)

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

In this role, you will support the delivery of highly complex transformation programs and projects in Flight Operations demonstrating competency as it relates to a program-level OCM Management, adopting best practice (the VA Leading Change Framework) to improve the chances of transformational success, and accelerate value where possible, across the Flight Operations department.

Working alongside the Flight Operations Leadership Team, to design, deliver and sustain the successful delivery of the 3-year transformation plan and strategic Flight Operations business change priorities. The role is hands-on, delivery focused with elements of advisory support, providing timely, insight-driven and well thought-through change management advice and support to the General Manager Flight Operations and the Flight Operations Leadership Team.  Contributing to building enterprise change capability is also an element of the role. 

You will work very closely, and partner with, the Project and Program Managers, People Business Partners (HR) and other consultants working within Flight Operations. You will work alongside the Head of Organisational Change Management, the Flight Operations Leadership Team (FOLT) and across the broader Operations Function. You may also be involved in activities, workshops and planning sessions with the Transformation Team, Group Strategy and the IT Change Portfolio OCM.  

You’ll be great in this role if you have:

  • Extensive experience with leading and managing change at a business or programmatic level.
  • Hands on experience in planning and executing complex change programs.
  • Ability to determine the change complexity of programs/initiatives and can recommend “right-sized” effort, capability & resourcing requirements to set delivery up for success 
  • Strong leadership and stakeholder engagement capabilities… as you interface with senior leaders, stakeholders and teams
  • Certification in Organisational Change Management such as PROSCI
  • Experienced in using a range of tools and methodologies to support engagement, sponsorship or change readiness and being prepared to adopt the Leading Change Framework to deliver best practice change management within the Flight Operations portfolio
  • Ability to work creatively in a constrained environment where “best practice” and maturity is still evolving 
  • Strong ability to remain focused on delivering to the plan but remaining flexible and adaptive to change as required 

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
  • Flexible working arrangements (including work hours and work from home)
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide
  • Discounted Virgin Australia Lounge membership
  • Hospitality, retail, technology, beauty services and wellness discounts
  • Wellness support, including the betterme digital wellbeing platform
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.

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