Bring on wonderful careers.

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

  • Work type:

    Full Time

  • Location:


  • Job type:

    Ground Operations, Training

  • Applications close:

Learning and Design Specialist

Hello. We’re Virgin Australia. And we’re back (in a big way.)

We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important.) It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do. 

No matter our role – we are united by our ambition to be the most loved airline in Australia, and always go one step further for our customers, colleagues and our wider community.


Who we’re looking for:

A qualified learning specialist who is ready to unleash their creative mind to design and delivery compliant and compelling training content.


What you’ll be doing:

As a Learning & Design Specialist, you will design initial and recurrent training course material for Non-Technical Skills and Human Factors training programs for team members across the Virgin Australia Operations Group.   Further to Design, this role will support  Academy Trainers to deliver content to Aircrew and Ground Crew teams as a secondary portfolio.  You will be based at Brisbane Head Office and you will work closely with the Academy Design Team, Academy Training team and Flight and Cabin Crew NTS Instructors. 


You’ll be great in this role if you:

  • Have a Bachelor’s degree, Diploma, Cert IV qualification in teaching, adult learning, training & assessment or equivalent
  • Come with a strong awareness of Non-Technical Skills and Human Factors core elements and how they apply to an operational environment
  • Have a strong understanding of appropriate CASA regulations, IATA Standards
  • Have aviation experience
  • Have proven experience in course material design for operational teams, particularly adult learning
  • Are experienced in training delivery – classroom, practical, on the job 
  • Have pride in your exceptional interpersonal skills coupled with the ability to engage and deliver content
  • Can collaborate and build long-term stakeholder relationships


What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
  • Flexible working arrangements (including work hours and work from home)
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide
  • Discounted Virgin Australia Lounge membership
  • Hospitality, retail, technology, beauty services and wellness discounts
  • Wellness support, including the betterme digital wellbeing platform
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you



Equality rules

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.



The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.


Ready to apply? We’re ready to hear from you. Apply now.

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