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Senior Business Analyst

  • Job Number: 506309
  • Work type: Max Term
  • Location: Brisbane, Sydney
  • Categories: Business Analysis, Project/Program/Portfolio Management

Hello. We’re Virgin Australia. And we’re back (in a big way).

We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do. 

Who we’re looking for:

 The Senior Business Analyst plays a key role in the scoping and delivery of IT Projects. Accountabilities include but are not limited to defining business problems, gathering and documenting requirements (functional & technical), developing current and future state processes, supporting user testing and data migration, go live support etc. To be successful in this role you will have experience working on technology projects, be a team player and have excellent stakeholder management and communication skills.

The Corporate and Commercial Technology team partners with relevant business areas to understand their strategies and capability needs, helps to define and deliver on initiatives to meet them, whilst offering specialised support and management of production systems within the portfolio.

**This is a 12 months FTC role based in Brisbane preferably or Sydney. **

What you’ll be doing:

  • Work with the vendor, technical teams (internal and external) and business SMEs to elicit and document system requirements, ensuring end to end processes are considered and quality, fit for purpose solutions are delivered.
  • Drive functional and technical stakeholder requirements solicitation to ensure end to end requirements are captured and documented.
  • Conduct process mapping /modelling activities for projects and identify process improvement through evaluation of data
  • Lead planning workshops, requirements/stakeholder meetings and stand-ups.
  • Translating technical requirements into simple terms for non-technical stakeholders.

You’ll be great in this role if you:

  • 5+ years’ experience as a Senior Business Analyst
  • Proven experience in analysing and documenting user requirements and processes as well as providing consulting services to testing and development teams through project delivery
  • Airline experience is essential, preferably in commercial areas
  • Proven experience across the whole project lifecycle from initiation to go-live
  • Experience with integrations and data migration.
  • Knowledge and understanding of Project Management and Enterprise of Project Management and Architecture frameworks

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to)

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
  • Flexible working arrangements (including work hours and work from home)
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide
  • Discounted Virgin Australia Lounge membership
  • Hospitality, retail, technology, beauty services and wellness discounts
  • Wellness support, including the betterme digital wellbeing platform
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.


The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.

Ready to apply?

We’re ready to hear from you. Apply now.

  • Advertised: E. Australia Standard Time
  • Applications close:

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