Injury Management Specialist
12 Month Full Time contract ( June Start)
This is a hybrid position based in our Melbourne Airport offices

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you will be doing….

As an Injury Management specialist, you will assist our team members to return to work in a safe and timely manner in consultation with all stakeholders. You will be responding to new injury claims, building early intervention strategies, stakeholder management and of course return to work planning and management. This role will give you the opportunity to work closely with our health, wellbeing and WHS teams to develop and implement new systems to support and enhance injury management and prevention.

Responsibilities:

• Support employee rehabilitation and early return-to-work outcomes across various roles.
• Collaborate with health, wellbeing, and safety teams to reduce injuries and time off work.
• Build and maintain relationships with internal and external stakeholders, including Comcare/Agent, rehab providers, physiotherapists, and treating health professionals
• Monitor injured workers' recovery and support their return to suitable duties.
• Work with key stakeholders to overcome return-to-work challenges.
• Develop and improve return-to-work tools, resources, and business processes.
• Ensure employees and leaders receive up-to-date injury management information.
• Implement new systems to enhance injury management within VAA.

You’ll be great in this role if you have…

• Certified Return to Work Coordinator (Comcare trained) with a clinical background in Allied Health (e.g., Occupational Therapist, Physiotherapist).
• Strong relationship-building, communication, negotiation, and influencing skills.
• Empathetic, detail-oriented, and highly organized.
• Knowledge of Comcare, WHS, medical terminology, and injury management processes.
• Strong administrative and technical skills with the ability to prioritize efficiently.

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty, and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.
• Flexible, hybrid working arrangements

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?  We’re ready to hear from you. Apply now