Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

As the People Services Support Advisor you will become the go-to person supporting people initiatives and projects across the employee life-cycle. This is a great opportunity for someone with a can-do attitude, ability to work at pace managing multiple priorities and deadlines and confident when interacting with senior stakeholders. Reporting to the Head of People Services this is role with loads of exposure and room to grow. 

Your role will include:

• Support end-to-end People initiatives within the Shared Services model supporting the People team (HR Business Partners, Workplace Relations and Head of People).
• Coordinate projects and working groups of business leaders and become the go-to person to help out and get things done.
• Support our Virgin Flair (recognition program).
• Become the subject matter expert for employee engagement survey platform.
• Liaise with colleagues and action Intranet updates.
• Alongside the IT team become a system support for our Learning Management System and ensure content and compliance up-to-date.
• Facilitate project teams when new People policies being introduced or updated.
• Contribute to regular reporting and analysis.
• Leverage business data, engagement/pulse surveys, direct employee feedback, and best practices to build power points that will support the Heads of People.
• Maintain People Services mailboxes

You’ll be great in this role if you:

• Degree qualified in HR, Business or a related field.
• Result driven, with a hands-on approach to achieve results under pressure.
• Strong stakeholder management and collaboration skills to build effective relationships
• Confident with new systems and software
• Highly organised and able to coordinate projects to ensure outcomes are met.
• Agility and resilience to adapt to changing business priorities.
• Strong communication skills, both written and oral.
• Highly developed customer orientation and a demonstrated drive for continuous improvement.
• Highly competent in Microsoft office suite including building slide decks

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the betterme digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.