Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

Candidates must be Brisbane based, or willing to relocate.

This is a 12 month, max-term contract.

What you’ll be doing: 

Are you ready to help drive strategic value through high-impact airline partnerships? We are looking for a dynamic Change Manager to join our team and play a key role in maximising successful delivery for one of Virgin Australia’s largest airline partnerships. 

In this role, you will cultivate and manage strong relationships across Virgin Australia, Velocity Frequent Flyer, airline partner counterparts and third parties to inform the development and execution of a comprehensive change management plan that underpins successful implementation of our expanded partnership.  

Working closely with the Program Manager, Airline Partnerships, you will support other program implementation elements as required, including coordinating and supporting the delivery of meetings, from program stakeholders through to the Executive Leadership Team.   

You’ll be great in this role if you have: 

• Undergraduate degree in Business, Behavioural Sciences, or related field. 

• Experience in change management with knowledge of tools, methods, and best practices. 

• Success managing medium- to large-scale organisational change in complex, fast-paced environments. 

• Excellent written and verbal communication skills and the ability to convey messages clearly to diverse audiences. 

• Strong relationship-building skills at all levels of an organisation.  

• Ability to influence and align stakeholders toward shared goals. 

• Understanding of organisational challenges and dynamics. 

• Knowledge of how people adapt to and navigate change. 

• Familiarity with project management tools and processes. 

Desirable skills: 

• Certification in change management methodologies. 

• Experience in the aviation industry, with a strong understanding of its unique challenges and dynamics. 

• Sharp business acumen and the ability to address organiszational issues specific to the aviation sector. 

• Proactive mindset with a willingness to challenge the status quo and propose innovative or refined approaches to improve processes and outcomes. 

What you’ll get from us: 

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to): 

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year) 

• Flexible working arrangements (including work hours and work from home) 

• Discounts on travel insurance, car hire, accommodation and experiences worldwide 

• Discounted Virgin Australia Lounge membership 

• Hospitality, retail, technology, beauty services and wellness discounts 

• Wellness support, including the BetterMe digital wellbeing platform 

• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial 

• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you 

When everyone is included, everyone wins 

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family. 

Ready to apply?  

We’re ready to hear from you. Apply now.