Ecommerce Systems Performance Analyst

Cabin Crew

Job no: 501191

Work type: Full Time

Location: Brisbane

Categories: eCommerce, Information Technology

Our people are at the core of our business. We have the best talent doing the best work of their lives with meaning. We know their continuous focus on the guest experience is what sets us apart in our vision to be the world’s most rewarding travel experience.

Taking off is where the excitement lives. Join our team today.

About the role:

Virgin Australia's Ecommerce team are currently recruiting for a Systems Performance Analyst to manage the day to day running and continual improvement of our online revenue-raising applications and platforms.

Seen as a subject matter expert, you will monitor analytics and social media channels daily to ensure system stability and work closely with internal and external stakeholders to prioritise and monetise defects to ensure maximum functionality.  The systems performance team will also represent the e-Commerce and commercial departments during system outages to ensure speedy uptime of our business-critical platforms.

Who you are:

A strong communicator. You have the ability to communicate complex thoughts and ideas clearly.

A people person. You collaborate and engage with the internal and external stakeholders understanding relationships are key

An analytical mind. You have a planned and systematic approach, and the ability to interpret customer needs into application and operational requirements  

A flexible self-motivator. You understand how to effectively deal with ambiguity, rapidly changing priorities and a continual backlog of work

What you’ll need:

  • Industry IBE, Mobile and website knowledge and experience
  • Ecommerce project lifecycle knowledge
  • Systems management and software development lifecycle experience
  • Airline fares and ticketing knowledge
  • Knowledge and confidence to deploy/publish software to production/live environments

What you’ll get from us:

Let's be honest – you skipped to the best part, didn’t you?! And why wouldn’t you with these benefits:

  • Experience the Virgin Australia Culture which is unlike anything else you have experienced. Become part of an internationally recognised brand that feels like family.
  • The sky is the limit when it comes to career development, feel encouraged to diversify your skills and experience with access to internal vacancies.
  • See Australia and the world with access to heavily discounted flights for you, your family and friends on Virgin Australia and many of our interline partners. We are extremely proud of our Team Travel program and it won’t take long to realise why.
  • Take advantage of countless industry discounts – Lounge membership, hotels, travel insurance, car hire, tours, retail… the list goes on.
  • Improve your Mind, Body and Soul with access to discounted fitness programs and a free onsite physiotherapist. We also offer discounted Corporate Health Insurance through multiple partners to suit your individual lifestyle.

Ready to spread your wings? / Ready for your career to take off?

Boarding for this opportunity won’t last long – register your interest today by submitting an application via the link below.

Download File Position Description - e-commerce Systems Performance Analyst.pdf


Advertised: E. Australia Standard Time

Application close: E. Australia Standard Time

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