Ground Product Coordinator

Cabin Crew

Job no: 500742

Work type: Full Time

Location: Queensland Metro

Categories: Administration, Product, Customer Experience

We know what sets Virgin Australia apart is our people and the drive that we all have to make a real difference for our guests. Our culture encourages innovation whilst ensuring that our guests remain the focus of our business. We deliver a highly professional and polished service, whilst ensuring that we are safe in everything that we do. We want dedicated people who are passionate about customer service and ready for the challenge of working in a challenging environment.

The reality is that being a team member of the Virgin Australia group of airlines involves hard work but is very rewarding. Our people are at the cornerstone of the business and their award-winning service to every guest every day is putting the magic back into flying.


What are we doing?

The Product team are responsible for the physical and sensory elements of the guest experience throughout their on the ground journey.  We achieve this by working with our partners across the business to teach, empower and inspire our frontline teams. We walk the talk as Champions of Better, to enable our team members to deliver the world’s most rewarding travel experience.


About the role:

As a Ground Product Coordinator, you will be responsible for providing both design and product management as well as administration support to the Ground Product and Design team.  This will involve the updating of design briefs, liaising with internal and external stakeholders and providing design input on small projects.


About you:

Your knowledge of design and construction processes combined with your demonstrated Archicad ability will be used in tight project design and delivery timeframes to succeed in an ever-changing environment. Along with your excellent organisational and interpersonal skills, your ability work under pressure and with accuracy, will see you excel in this role.


The ideal candidate will be self-motivated with experience in architectural/ building practice coordination and administration. You will have well-developed written and verbal communication skills to provide seamless support to a wide network of stakeholders.


This role requires a motivated individual and it would be beneficial to have a tertiary qualification equivalent to a Bachelor of Built Environment/Bachelor of Design.



This is an airline environment where things changing constantly, so if you’re a people person and have a passion for design then please apply now!


Please refer to the below position description for further information.


Download File Position Description_Product Coordinator.pdf

Advertised: E. Australia Standard Time

Application close: E. Australia Standard Time

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