Step into an exhilarating journey with Velocity Frequent Flyer, one of Australia’s leading loyalty programs. At Velocity, we don’t just dream about travel—we live it, breathe it, and share it with our members every day.

Picture yourself in a dynamic role where adventure fuels your work, where innovation meets passion, and where you help redefine the possibilities of loyalty programs. You’ll be at the forefront of transforming points into extraordinary experiences—whether it’s stunning getaways, shopping sprees, or more. 

As part of the Virgin Australia Group, you’ll enjoy exciting perks, unmatched support, and endless opportunities to grow your career. Join our team and help our members turn their travel dreams into reality — one unforgettable moment at a time.

What you’ll be doing:

The role of Marketing Coordinator is a key contributor to Velocity’s Financial Services partnerships and sit within a Financial Services marketing team. You will be responsible for implementing marketing strategies and delivering end-to-end campaigns both manual and automated. This role will have you hands-on, utilising digital marketing tools to execute email campaigns, update Velocity Frequent Flyer owned channels such as web and app, and work collaboratively across teams using digital project management platforms.

You’ll be great in this role if you:

• Have a natural ability to multi-task without compromising your high attention to detail
• Come with excellent communication skills
• Understand marketing and digital marketing principles
• Have an understanding of multi-channel marketing and the role of different channels across the funnel
• Have an understanding of email marketing, CRM and customer life-cycle communications
• Have a degree or post-graduate qualification in marketing
• Are experienced in marketing campaign management, techniques and processes in digital and direct channels (desirable)
• Understand the role of paid media and social media in a multi-channel marketing approach (desirable)

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the Converge digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.