We’re the airline that dares to be different. Bold, down-to-earth and built around giving our guests real choice. Safety is our backbone, service is our heartbeat, and our people are our superpower. We blend heart and smarts to deliver experiences that feel good, work brilliantly and bring a spark of fun back to flying and built around giving our guests real choice.

What you’ll be doing

As Leader, Group Workers Compensation, you will provide strategic leadership for Workers Compensation across the Virgin Australia Group with a primary focus on our Comcare self-insurance environment.

This is a specialist leadership role requiring deep, hands on expertise in the Comcare scheme and self- insurance licensing framework. You will lead a high performing team, partner with third party administrators and oversee workers compensation portfolios across both Comcare and state based schemes, ensuring alignment, compliance and performance across all jurisdictions.

Balancing strategic foresight with operational excellence, you’ll ensure legislative compliance, financial sustainability, and best practice injury management, while embedding a customer centric, early intervention approach that supports our people to recover and return to meaningful work. 

Reporting to the Head of People Safety, you will:

• Act as the Group’s Comcare subject matter expert, advising senior leaders on risk, compliance, emerging trends and complex claims

• Lead, inspire and develop a high performing team with a strong service mindset

• Own and maintain the Group’s Comcare self-insurance, including audit readiness, regulatory engagement, actuarial requirements, provisions, bank guarantees and XOL arrangements

• Ensure full compliance with Comcare and state-based workers compensation schemes across all jurisdictions 

• Monitor legislative change and drive implementation across systems, processes and training

• Provide oversight of complex and litigated Comcare claims, partnering with legal providers and internal stakeholders

• Hold third party claims administrators accountable through performance monitoring, governance forums and SLA’s

• Drive financially sustainable outcomes through claims strategy, estimate reviews, performance analysis and proactive risk management

• Drive clear, insightful reporting to senior leaders, actuaries, insurers and regulators

You’ll be great in this role if you have…

• Extensive, hands-on experience within the Comcare scheme, ideally in a self-insured organisation is essential

• Proven experience managing or supporting a Comcare self-insurance licence and regulatory obligations

• Strong understanding of workers compensation legislation across Comcare and state-based schemes with the ability to navigate jurisdictional complexity

• Demonstrated experience leading teams and delivering outcomes in a complex, multi-stakeholder environment

• 5-10+ years’ experience in workers compensation claims management, rehabilitation, case management or injury management (aviation industry experience desirable)

• Exceptional stakeholder engagement and influencing skills at senior and executive levels

• Strong people leadership with a collaborative, inclusive approach

• Confidence navigating complex claims strategy, litigation and financial performance (including actuarial impacts) 

• Analytical and strategic mindset with the ability to turn insight into action

Your Benefits & Beyond

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)

• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs

• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road

• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide

• Cheaper hospitality, retail, technology, beauty and wellness services

• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health

• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

Next Steps:

Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role – our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia.

Virgin Australia is an equal opportunity employer and is committed to creating an inclusive culture and supportive environment for our people.

Ready to apply?

We’re ready to hear from you. Apply now.