People, Person, Airport, Walking, Adult, Male, Man, Shorts, Skirt, Airplane

Commercial Performance Specialist

  • 509883
  • Brisbane, QLD, Australia
  • Full-Time (Permanent)
View favourites

Hello. We’re Virgin Australia.

We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces.

A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing

As Specialist, Commercial Performance (Revenue Management), you’ll play a key role in supporting the performance and optimisation of our Revenue Management and broader Commercial function.

Reporting to the Senior Manager, Commercial Performance, you’ll help drive our transformation roadmap, enhance revenue forecasting capabilities, and proactively identify opportunities to unlock value across inventory, ancillaries sand the broader commercial portfolio.

You’ll also:

  • Support the evolution and improvement of both our flown revenue and ancillary revenue forecasting models, including automation, enhanced drivers and improved visualisation
  • Perform advanced analytics, including elasticity modelling, to understand demand behaviour, pricing impacts and market dynamics
  • Identify opportunities to improve revenue performance through pricing strategies, inventory optimisation and data-led insights
  • Analyse competitor activity, capacity changes and broader market conditions to inform strategic decision-making
  • Contribute to cross-functional business cases with robust data, insights and commercial recommendations
  • Support executive-level reporting, distilling complex analysis into clear, compelling narratives for ELT and Board audiences
  • Play an active role in transformation initiatives that drive long-term commercial value

Above all, you’ll bring curiosity, analytical rigour, and a passion for turning data into meaningful commercial outcomes.

You’ll be great in this role if you have…

  • Experience in strategy, consulting, or commercial performance roles (e.g. 2+ years in top-tier consulting or 5+ years in industry)
  • Strong analytical capability, with the ability to translate business questions into clear, data-driven insights
  • Experience working with large, complex datasets to uncover actionable opportunities
  • A track record of developing high-quality presentations for senior stakeholders (including executive or board level)
  • The ability to work effectively in ambiguous environments and drive clarity
  • Excellent communication and stakeholder engagement skills

Bonus points if you bring:

  • Experience in the airline, travel or a consumer-focused industry
  • Exposure to revenue management, pricing or commercial strategy
  • Experience supporting commercial focused transformation programs

You’ll also be naturally curious, detail-oriented, and quick to learn – with a strong understanding of commercial drivers and a passion for delivering value.

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

  • Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
  • A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
  • One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
  • Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
  • Cheaper hospitality, retail, technology, beauty and wellness services
  • Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
  • ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.

Recommended Jobs

Cabin Crew

Melbourne, VIC, Australia Customer Service Delivery
Meet new people every day in a job that really takes you places and enjoy some of the best travel benefits around.

Advanced Analytics Specialist

Brisbane, QLD, Australia Strategic Planning & Advanced Analytics
You’ll develop forecasting, predictive modelling, optimisation, and machine learning models that support complex airline planning and operational decisions

Guest Services Agent

Brisbane, QLD, Australia Customer Service Delivery
Love airports and flying? Join our Guest Services team, where you’ll work in the airport helping our guests before and after their journey.