In this role you will be responsible for defining and delivering a bold product strategy. This role leads innovation and delivery across onboard and lounge experiences, cabin interiors, inflight entertainment and connectivity, and more.  You will set the standard for what it means to be the airline people love.

What you’ll be doing

You’ll set Virgin Australia’s product strategy and lead its execution; covering everything from onboard catering and cabin interiors to inflight entertainment and connectivity. You’ll manage supplier partnerships, drive commercial performance, and deliver experiences that make our guests love flying with us.

This is a role that blends vision with delivery. You will shape experiences that differentiate our brand and delight millions of guests. You’ll influence at the highest levels, manage key supplier partnerships, and lead cross-functional programs that transform the way people experience travel.

You’ll be great in this role if …

You’re a strategic thinker with a passion for customers. You have proven leadership experience in product, commercial, or transformation roles, ideally within aviation or a customer-focused industry. You have experience in delivery and making things happen. You’re confident influencing senior stakeholders and thrive in a fast-paced environment.

Must-have requirements:

• 10–15 years’+ experience in aviation or customer-focused industries
• Strong background in product development and delivery
• Tertiary qualifications in Business, Commerce, Analytics, or related discipline (MBA desirable)

• Proven leadership in product, commercial, or transformation roles
• Strong strategic thinking and analytical capability

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including:

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style – work from home or the office
• One of Brisbane’s most admired head office locations, with great transport links and amenities
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear what makes you feel great 

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.