Step into an exhilarating journey with Velocity Frequent Flyer Virgin Australia’s award-winning loyalty program with over 13 million members and counting. We make rewards fast and meaningful — from dream holidays and upgrades to retail, fuel, and everyday perks.

Imagine being immersed in a world where every day is an adventure, where you have the power to turn dreams into reality. Where you’re a part of a team that’s rewriting the rules for how loyalty programs work and what they can bring to members. That’s the journey you’ll be on in our team. Enabling members to redeem their points fast for breathtaking getaways, financial benefits, shopping experiences and a whole lot more. All the while benefiting from a role that is part of the Virgin Australia Group, with all the exciting perks, support and opportunity available to our team members.

What you’ll be doing:

As an Analytics Lead at Velocity, you will play a pivotal role within the Insight Analytics chapter. Your primary responsibility will be to provide hands-on insights and analytical support to your squad, transforming data into compelling stories.

Additional responsibilities include:

• Team Leadership: Manage and mentor team members within their cross-functional squads, enhancing their technical skills, analytics approach, presentation abilities, and stakeholder management.
• Stakeholder Support: Collaborate with senior business stakeholders across the squads to optimize the use of analytics resources, driving efficiencies and maximizing value.

You’ll be great in this role if you:

• Come with 5+ years experience in an insights analytics role or equivalent, with a focus on driving business outcomes
• Have 1-2 years minimum experience in leading analytics teams
• Loyalty program or loyalty marketing experience, or experience with airline ticketing data
• Experience consulting, influencing and advising key business stakeholders independently including Product and Marketing.
• Experience mining large databases and producing sophisticated analytics, segmentation and targeting
• Expert SQL, Python (or similar) coding ability
• Power BI, Tableu (or similar) visualisation software skills
• Experience working with Databricks or other modern data platforms
• Highly level of data literacy and numeracy
• A business partnering mindset; a strong and proactive collaborator
• Highly developed problem-solving skills
• An understanding of key analytical concepts including statistical methodology
• Degree or post-graduate qualification in marketing, business, mathematics, analytics or related areas
• Experience using digital analytics to deliver reporting, analyses and attribute conversion, generate insight and optimise digital experiences and campaigns (desirable)
• Knowledge or experience in statistical modelling techniques (desirable)
• Airline, financial services or retail industry understanding (desirable)

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the Converge digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you 

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.