Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety -- in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you'll be doing:

Cyber threats evolve by the minute. That’s why this role is more than managing systems — it’s about anticipating risks, neutralising threats before they surface, and building a culture where security is instinctive.

As our Information Security Operations Manager, you’ll lead a skilled team of analysts, harness external intelligence partnerships, and orchestrate rapid responses to the incidents that matter most.

The key responsibilities of this role are to...

• Own detection engineering — design and refine sophisticated detection logic across multiple data sources, establishing robust baselines while eliminating false positives.
• Lead technical incident response — orchestrate complex investigations across hybrid environments, ensuring rapid containment and recovery to evidential standards.
• Master crisis communications — manage high-stakes incidents with composure, providing CISO-ready communications that translate technical realities into business impact.
• Drive threat analysis — conduct tactical and strategic analysis, mapping adversary TTPs to our attack surfaces and generating threat-informed defensive strategies.
• Manage key relationships — build strong partnerships with internal stakeholders and hold MSSPs and technology partners accountable.
• Demonstrate SecOps mastery — bring deep proficiency across SIEM, EDR, and XDR platforms, with expertise investigating WAFs, IAM, Azure Entra ID, Active Directory, AWS, Windows, and Linux environments.
• Deliver measurable programs — apply structured program management to deliver security uplift initiatives with clear objectives and metrics.

You'll be great in this role if you...

• 10+ years in information security with at least 5 years leading incident response and investigations to evidential standards.
• Proven SOC leadership, including developing enterprise-wide incident response frameworks and managing MSSPs in large organisations.
• Strategic security expertise, with a track record implementing and overseeing enterprise security controls.
• Technical mastery across threat modelling, event analysis, and incident investigation with SIEM, EDR/XDR, IAM, WAF, and DLP platforms.
• Executive-level communication skills, with the credibility to influence senior stakeholders and contribute within formal intelligence cycles.
• Strong knowledge of ISO27001, NIST, the SoCI Act, Privacy Act, and security monitoring best practices.
• Degree in Information Technology or related discipline (CISSP, CISM, CISA preferred).

What you'll get from us

We're committed to looking after you, with some of the best benefits and conditions in the industry -- including (but not limited to):

• Discounted flights for you and your loved ones (plus $1000 travel credits per year)
• Flexible and hybrid working, with a mix of working from home and the office
• 'Dress for Your Day' -- wear whatever makes you feel great for the type of work you do and the day you have ahead of you
• One of Brisbane's most admired office locations, with South Bank train station, a supermarket, pharmacy, lunch options, the Busway nearby, a rooftop restaurant, onsite gym and South Bank across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and online tools to support your physical, mental, social and financial health

When everyone is included, everyone wins

We're all individuals. And we love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTIQ+ community, and anyone else who wants to join us.

Ready to apply?

Working at Virgin Australia isn't just a job. It's a passion that becomes part of you. Are you ready to join us? Get ready for a rewarding experience. Apply today.