Step into an exhilarating journey with Velocity Frequent Flyer, one of Australia’s leading loyalty programs, boasting over 13 million members and growing! At Velocity, we don’t just dream about travel—we live it, breathe it, and share it with our members every day. Because at Velocity, Velocity Means Fast —fast rewards that fast-track our member’s journey to unforgettable experiences. 

Picture yourself in a dynamic role where adventure fuels your work, where innovation meets passion, and where you help redefine the possibilities of loyalty programs. You’ll be at the forefront of transforming points into extraordinary experiences—whether it’s stunning getaways, exclusive financial perks, shopping sprees, or more. 

As part of the Virgin Australia Group, you’ll enjoy exciting perks, unmatched support, and endless opportunities to grow your career. Join our team and help our members turn their travel dreams into reality — one unforgettable moment at a time.

What you’ll be doing:

As an Analytics Specialist, you'll be the driving force behind data-driven decision-making, transforming raw numbers into powerful insights that shape business strategy. You'll collaborate with squads to uncover deep insights into member behavior, partner engagement, and program effectiveness—fueling smarter decisions that enhance experiences, strengthen partnerships, and maximize business value. Your work will directly influence program structure, optimize member interactions, and drive measurable impact, ensuring squads hit their KPIs while delivering exceptional results.

You’ll be great in this role if you:

• Have 3+ years experience in an insights analytics role or equivalent, with a focus on driving business outcomes
• Come with previous experience in build and design of self-serve reports and dashboards
• Are comfortable with consulting, influencing and advising key business stakeholders independently including Product and Marketing.
• Can mine large databases and producing sophisticated analytics, segmentation and targeting
• Have experience using digital analytics to deliver reporting, analyse and attribute conversion, generate insight and optimise digital experiences and campaigns
•  Are an expert SQL, Python (or similar) coding ability
• Are a natural with Power BI, Tableau (or similar) visualisation software
• Have a business partnering mindset; a strong and proactive collaborator with highly developed problem solving skills
• Understand key analytical concepts including statistical methodology
• Have a degree or post-graduate qualification in marketing, business, mathematics, analytics or related areas (desirable)
• Have loyalty program or loyalty marketing experience (desirable)
• Have worked in an agile workplace and are familiar with agile ceremonies and practices including SCRUM and Kanban (desirable)
• Are experienced in marketing campaign targeting, and post campaign analysis including test & learn methodology (desirable)
• Have Databricks ability
• Come from an airline, financial services or retail industry background

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the Converge digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.