Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.   

This is a fixed term, 12-month contract. All candidates must be based in Brisbane or willing to relocate.  

What you’ll be doing:  

The objective of the Operations Systems Specialist role is to be an expert in core Airline Operational systems, specifically Integrated Operations Centre and Flight Operations systems. You will have or will gain strong functional and technical knowledge about these systems, including skills that will allow you to configure and test solutions to meet business needs.  

Collaboration is a key component of this role, amongst your team and division, across the wider business and with system vendors. You will gather and translate business requirements into solutions, translate the technical to the end user and ensure our systems are set up to support Operations teams and enhance operational capability. 

You’ll be great in this role if you have:  

• Bachelor’s degree in information management, Business Management or related field, or equivalent professional experience 

• 2-5 years'+ experience in a systems role, such as System Analyst, Business Analyst or Systems Support Specialist 

• Extensive experience with system configuration and testing 

• Proven experience in managing system version upgrades and releasees 

• Demonstrated ability to define business requirements and translate them to effective solutions 

• Experience in project management 

• Familiarity with highly regulated and safety-focused environments 

• Exceptional communication and collaboration skills 

• Strong stakeholder management ability 

Desirable but not essential: 

• Proficient in using systems utilized by the Integrated Operations Centre and Flight Operations, particularly Movement Manager 

• Previous experience in a flight operations role 

• Experience working in a Civil Aviation Safety Authority (CASA) regulated environment 

• Proven experience in solution design and/or development 

What you’ll get from us  

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to)   

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)    

• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs    

• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road    

• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide    

• Cheaper hospitality, retail, technology, beauty and wellness services    

• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health   

• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.    

Equality rules  

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.  

Ready to apply?   

We’re ready to hear from you. Apply now.