Bring on wonderful work.

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

  • Work type:

    Full Time

  • Location:

    Brisbane, Sydney

  • Job type:

    Digital & eCommerce, Marketing & Communications

  • Applications close:

Senior Digital Designer

Hello. We’re Virgin Australia. And we’re back (in a big way).

We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do. 

No matter our role – we are united by our ambition to be the most loved airline in Australia, and always go one step further for our customers, colleagues and our wider community.

Who we’re looking for:

The role of Digital Designer is part of Virgin Australia Groups integral creative studio team.

You will work across both Velocity and Virgin Australia and will live and breathe best practice design and produce member centric creative to specification for a variety of channels, taking into consideration brand and CX principles. You will share the responsibility of up-holding the brand guidelines, governance of eDM templates and informing stakeholders of best practice principles to guide design decisions.

Due to the diverse remit of the marketing team, there's an expectation that from time to time you will work on initiatives beyond your portfolio as pitching in where requires is what makes our team great.

What you’ll be doing:

  • Design, create and produce engaging creative for multi-channel campaigns (including eDM, web banners, print, social media and OOH).
  • Collaborate with the rest of the Creative Studio/in-house team and stakeholders across the business to develop on-brand, engaging creative that aligns with business unit/stakeholder/project/brand objectives
  • Interpret our over-arching marketing and digital strategy to produce a step change in member engagement and interaction with the program through compelling creative
  • Apply best practice design principles to everything you do and where possible integrate CX and UX to ensure the best possible member journey
  • Contribute to other projects as required and be comfortable with an agile way of working

You’ll be great in this role if you:

  • General understanding of marketing and design principles including best practice email design, UX and UI
  • Degree/Certificate qualified in design or related discipline with expert level of proficiency across Adobe Creative Suite
  • Strong understanding of the relationship between copy and design and very knowledgeable in current digital design trends. Excels working with other designers, producers, CX specialists, copywriters and subject matter experts as part of an internal creative services team
  • Experience in designing to corporate brand guidelines and an understanding of co-branding techniques
  • Impressive design portfolio and ability to create technically accurate work in accordance with briefed requirements

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to)

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
  • Flexible working arrangements (including work hours and work from home)
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide
  • Discounted Virgin Australia Lounge membership
  • Hospitality, retail, technology, beauty services and wellness discounts
  • Wellness support, including the betterme digital wellbeing platform
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.


The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.

Ready to apply?

We’re ready to hear from you. Apply now.

Apply now

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