Let the good times fly. Join us today.

When we started back in 2000, we had one route, two aircraft and a dedicated team of just 200 people. Today, we have over 70 aircraft flying to more than 30 destinations across Australia and team of 6000 (and counting).

With travel well and truly back, we are united by our ambition to be the most loved airline in Australia, and always go one step further for our customers, colleagues and our wider community.

Join the team to today and be part of something big.


Job Overview

  • Work type:

    Full Time

  • Location:


  • Job type:

    Ground Operations, Training

  • Applications close:

    E. Australia Standard Time

Ground Crew Training Planner

Ground Crew Training Planner

  • Exercise your passion for short to long term planning and operational efficiency
  • Training and development from a supportive leader and team
  • Permanent full time Monday to Friday position
  • Preferably Brisbane based but would consider other locations

Hello. We’re Virgin Australia. And we’re back (in a big way). 

We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do.

The Role:

As a Ground Crew Training Planner your role will encompass the coordination of all aspects of the Ground Crew training roster production and day of operations recovery including initial, upskilling, transition, and recurrent training programs along with the management and maintenance of associated qualifications and documentation.

The position is based in Brisbane Head Office and, you will work closely with the Leader, Workforce Planning. 

As a Ground Crew Training Planner, you will be responsible for:

  • The holistic forward planning of training and scheduling for all Ground Operations crew, both Airside and Guest Services
  • Understand upcoming recruitment and upskilling opportunities in mainline ports and forecast training based on resource allocation
  • Liaise with Resource Analysts and Planners, The Training Academy and airport management to roster training within timeframes, regulatory procedures, and budget constraints
  • Create a proactive, consistent, and accurate training plan for mainline airports with optimal use of Ground Operations Trainers and Airport Line Trainer resources whilst maintaining operational resilience
  • Respond to daily operational disruptions affecting training and assist in recovering training in a timely manner
  • Participate and input into regular Ground Crew Training Standards and various Training Meetings

What you need to be successful:

  • End-to-end planning, scheduling, and reporting experience, ideally in training planning or demonstrated success in a similar planning role
  • Excellent communication skills with a variety of stakeholders across all levels with the ability to build relationships through collaboration and consultation
  • Proven ability to work to deadlines and manage time and resources effectively
  • Planning, analytical thinking, problem solving and decision-making capability
  • Adaptability in a dynamic and challenging environment
  • Ability to interpret and apply regulatory, industrial rules and enterprise agreements to ensure strict compliance
  • High level proficiency in Microsoft Office applications including Word, Excel, PowerPoint

What you’ll get from us:

  • Great fares – domestic and international travel benefits for you, your family and your friends.
  • Industry discounts – lounge membership, hotels, travel insurance, car hire, tours, and retail – you name it, we have a deal for it.
  • Health and wellbeing – access to discounted fitness programs.
  • Corporate health insurance – multiple offers across multiple partners to suit your individual lifestyle.
  • Diverse career paths and career development.

About Virgin Australia Group

Virgin Australia Group is now embarking on an exciting new chapter in the next stage of our journey. In September 2020, US private equity firm Bain Capital acquired Virgin Australia in a $3.5 billion deal. The airline has now re-launched as a mid-market carrier with a renewed focus on small and medium sized businesses, price-sensitive corporates, and premium leisure travellers. and holiday makers.

Virgin Australia has been working on a plan to set itself up for future success. The Group has worked to ramp up flying, simplified its organisational structure, confirmed plans for 25 new 737 aircraft to renew and grow the fleet, and signalled deeper investment in technology and customer experience.

Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role – our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia.

Next Steps

For further information about the Ground Crew Training Planner role, please refer to the position description.

If you are ready for your next challenge and want to be a part of the Workforce Planning team, then we encourage you to submit your application now!

COVID-19 has kept us grounded for far too long. But we can’t ignore the impact it’s having, and will continue to have, in our industry.

At Virgin Australia, the safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory Covid-19 Vaccination Policy’.

In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.


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