Let the good times fly.

Join us today.

When we started back in 2000, we had one route, two aircraft and a dedicated team of just 200 people. Today, we have over 70 aircraft flying to more than 30 destinations across Australia and team of 6000 (and counting).

With travel well and truly back, we are united by our ambition to be the most loved airline in Australia, and always go one step further for our customers, colleagues and our wider community.

Join the team to today and be part of something big.

Job Overview

  • Work type:

    Full Time

  • Location:


  • Job type:

    Velocity Frequent Flyer

  • Applications close:

Analyst Airline Loyalty Program

Velocity Frequent Flyer

Analyst Airline Loyalty Program

Sydney Full Time Permanent Opportunity


Hello. We’re Velocity Frequent Flyer, loyalty program of Virgin Australia. . And we’re back (in a big way).

With a year of ups and downs behind us all, we’re now ramping things up. Looking for new, come-as-you-are team members to join our fast-growing squad, responsible for rebuilding Virgin Australia’s loyalty program, currently 10 million members strong, and counting. That’s half of Australia!

If successful, you’ll be able to brag your heart out that millions of Australians have you and your team to thank for stacking up their Points and making getting back up in the air even more exciting.


Who we’re looking for:

Someone keen to join an award-winning team and take one of ‘Australia’s most loved loyalty programs’ to the next level.  With a thing for best in class, you are  analytically minded and are not shy about asking the right questions to constantly improve process, have solid communication skills and enjoy working collaboratively. Ideally, you will have a strong knowledge or interest in the aviation industry, airlines and their loyalty programs.


What you’ll be doing:

As an integral member of our team, you will support internal functions such as performance reporting, data analysis and business improvements.  Your contribution will maximize the value creation from Velocity Frequent Flyers airline partners.  The role demands a “hands on” performer who can roll their sleeves up, balanced with a big picture mindset. 


Additionally, you will

  • Compile and manage monthly finance and performance reports
  • Diagnose trends and analyse insights
  • Support Ad hoc requests for data and reporting across a variety of data sources
  • Carry out market and competitor analysis to identify trends and recommendations
  • Undertake scenario modelling and analysis
  • Prepare data for management review and build reporting requirements
  • Ensure any business changes are accurately built into the reporting
  • Identify and manage any discrepancies or variances month on month seeking to resolve issues


We’re looking for someone who…

  • Holds an undergraduate or post graduate degree, with between 2 to 4 years experience with a data analytics role
  • Strong experience in Excel and working with large datasets
  • Is able to use data insights to generate easily interpreted, impactful presentations
  • Has proven analytical ability, and ability to use excel/word/powerpoint
  • A proven ‘can do’ approach with excellent organisational skills.
  • Has excellent attention to detail and a solid communication / presentation capability


What you’ll get from us:

Only some of the best perks out there, like working with great people who support each other and shape awesome team culture.

Flight perks of course.

Being one of the founding team members in our new structure and venture that is set to see Velocity and Virgin Australia soar towards success.

And well, quite a bit more.


Equality rules

We’re all individuals. We love that. And want we you to be yourself too. Whoever that is. That’s why we encourage applications from Indigenous Australians, people with disability, people from diverse cultural backgrounds, our friends in the LGBTQI community, and anyone else who wants to join our rich, diverse family.



At the Virgin Australia Group, the safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.


Want to know more?

Get in touch and we can go from there.

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