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Leadership Support Specialist

Job no: 505486

Work type: Full Time

Location: Brisbane

Categories: All Leadership/Management

About Virgin Australia Group

Virgin Australia Group is now embarking on an exciting new chapter in the next stage of our journey. In September 2020, US private equity firm Bain Capital acquired Virgin Australia in a $3.5 billion deal. The airline has now re-launched as a mid-market carrier with a renewed focus on small and medium sized businesses, price-sensitive corporates and premium leisure travellers. and holiday makers.

Virgin Australia has been working on a plan to set itself up for future success. The Group has worked to ramp up flying, simplified its organisational structure, confirmed plans for 25 new 737 aircraft to renew and grow the fleet, and signalled deeper investment in technology and customer experience.

Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role – our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia.

About the Role:

The objective of the Leadership Support Specialist role is to support the Base Managers and the Deputy Chief Pilot in creating a positive workplace culture and working environment for the Pilot workforce. This role will develop, implement and lead projects and processes within the Flight Operations division and will work hand-in-glove with the People Team.

  • Ensure all team members complete mandatory training applicable to their roles (including Safety, Security, Resilience and, Health and Wellbeing)
  • Ensure adherence to Virgin Australia Risk Management Framework (RMF) and adopt a proactive approach to the timely identification of operational and corporate risk and work to mitigate, resolve and escalate as required
  • Develop a strong understanding of Flight Operations’ business requirements
  • Partner with Base Managers and the Deputy Chief Pilot to develop and implement their strategic plans in a pragmatic, cost effective, efficient, and sustainable way and enable them to deliver on their strategy 
  • Provide support to the Flight Operations Leadership Team (FOLT), including but not limited to:
  • Strategic planning
  • Continuous improvement
  • Change management
  • System implementation
  • Work closely with key stakeholders to understand the anticipated costs, opportunities and lead times associated with a proposed schedule, project and/or strategy to ensure this is incorporated into the decision-making process
  • Drive stakeholder engagement across all projects to ensure end to end Conduct process mapping/modelling activities as required
  • Take ownership of project issues and ensure resolution requirements are captured

About You

  • Relevant tertiary qualifications in business or aviation management
  • Strong Operation leadership or proven HR Business Partnering experience in a fast-paced environment.
  • Experience supporting the delivery of an ambitious change and transformation agenda
  • A confident leadership style with good judgement and success in managing a complex workforce
  • Strong knowledge of IR, change management and leadership principles

If you would like a more detailed description of the role, please refer to the below PD.

Download File Leadership Support Specialist.pdf


If you are ready for your next challenge, and would like to be a part of the team, we welcome your application now.

Virgin Australia is an equal opportunity employer and is committed to creating an inclusive culture and supportive environment for our people.

For the health and safety of staff and guests, Virgin Australia has implemented a mandatory COVID-19 Vaccination Policy. New staff will be required to comply with the Policy which includes being vaccinated against COVID-19 prior to 31 March 2022 and providing Virgin Australia with evidence of your vaccination status.


Advertised: E. Australia Standard Time

Application close: E. Australia Standard Time

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