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Fatigue Risk & Human Factors Advisor

Job no: 505370

Work type: Full Time

Location: Brisbane

Categories: Other Safety & Security, Workplace, Health & Safety

About Virgin Australia Group

Virgin Australia Group is a major Australian airline headquartered in Brisbane, Australia. The company operates scheduled domestic and short-haul international flights, charter and cargo services, and the award-winning loyalty program Velocity Frequent Flyer. The Group has been a competitor in the Australian aviation landscape for more than 20 years.

The company is now embarking on an exciting new chapter in the next stage of our journey. In September 2020, US private equity firm Bain Capital acquired Virgin Australia in a $3.5 billion deal. The airline has now re-launched as a mid-market carrier with a renewed focus on small and medium sized businesses, price-sensitive corporates and premium leisure travellers. and holiday makers.

Since November, Virgin Australia has been working on a plan to set itself up for future success. The Group has worked to ramp up flying, simplified its organisational structure, confirmed plans for 25 new 737 aircraft to renew and grow the fleet, and signalled deeper investment in technology and customer experience.

The Group recently appointed several new faces to its Executive Leadership Team, all with a proven track record and deep experience in aviation or consumer-focussed businesses.

Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role – our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia.


The Fatigue Risk & Human Factors Advisor role:

In this role, you will provide support and expertise on the Safety Management Systems and operational areas of the business by assisting them in achieving safety objectives through developing and maintaining systems and processes related to Human Factors and Fatigue Risk.

Key Responsibilities

  • Data interpretation and management of crew safety reporting as applicable to the FRMS (i.e. Fatigue Reports).
  • Providing advice to stakeholders based on conclusions including possible risk mitigation strategies.
  • Using analysis and interpretation of data to measure compliance with internal manuals as well as regulation.
  • Ensure compliance is maintained within the FRMS and HF sections of the Safety Management Systems document suite.
  • The role is responsible for processing fatigue reports submitted by crew and determining level of risk, compiling management reports associated with fatigue in accordance with company manuals, provide advice on HF matters such as classification tools and training, as well as developing associated procedures.
  • Data analysis and interpretation of safety reports to identify trends and contributing factors to minimise fatigue risk.
  • Analyse outputs from bio-mathematical modeling tools, understand crew management systems and rosters, and the relationship between the two
  • Monitor trending VAHFACS data and ensure accuracy in data analysis.
  • Compilation of safety reporting material and packs in support of the FRMS and HF associated governance structures.
  • Assist in the management of regulatory requirements and regulatory engagement as necessary to maintain the FRMS and HF.
  • Involvement in regulatory surveillance events.
  • Provide input into regulatory responses to audit findings and prepare documents such as risk assessments and change management plans for submission to the regulator.
  • Planning, execution, report-writing and follow-up of FRMS/HF audits and investigations.
  • Participation in FRMS/HF risk assessments supporting operational activity.
  • Undertake HF and Fatigue risk analysis using predictive, proactive and reactive processes.
  • Assist in coordination of change management processes in relation to HF and FRMS.
  • Revise training material for presentation in accordance with approved FRMS/HF principles.
  • Support in the development of NTS training material where related to HF or FRMS.
  • Provide HF and FRMS content for Safety First Magazine and other promotional tools.


What you need to be successful:

  • Formal qualifications or equivalent experience in safety or aviation management (in the field of Human Factors / Risk Management).
  • Practical application of HF and FRMS principles into operational systems and processes.
  • Interpretation and application of rostering work rules in an operating environment. − Development and presentation of data analysis and safety cases applicable to Fatigue Risk Management Systems and Human Factors.
  • Experience in designing policy and processes.
  • Proven ability to analyse data in many forms and provide accurate and reliable advice and recommendations based on this analysis. 
  • Excellent communication skills including report writing. − Excellent interpersonal and structured interviewing skills.
  • Familiarity and experience with the MS Office Suite. − Ability to present information in an open forum.
  • Ability to work in cross divisional teams.
  • High level of awareness of CASA requirements for Human Factors, Non-Technical Skills and Fatigue Risk Management Systems.
  • Rostering and staff practices in a technical operating environment.


Ready to spread your wings?

Boarding for this opportunity won’t last long – register your interest today by submitting an application via the link.

Virgin Australia is an equal opportunity employer and is committed to creating an inclusive culture and supportive environment for our people.

Advertised: E. Australia Standard Time

Application close: E. Australia Standard Time

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