Step into an exhilarating journey with Velocity Frequent Flyer Virgin Australia’s award-winning loyalty program with over 13 million members and counting. We make rewards fast and meaningful — from dream holidays and upgrades to retail, fuel, and everyday perks.

What you’ll be doing:

As an Analytics Specialist, you'll be the driving force behind data-driven decision-making, transforming raw numbers into powerful insights that shape business strategy. You'll collaborate with key stakeholders to uncover deep insights into member behaviour, partner engagement, and program effectiveness fuelling smarter decisions that enhance experiences, strengthen partnerships, and maximize business value. Your curiosity and analytical mindset will help drive key business objectives and inform strategies that deliver value and align with squad OKRs.

Key Responsibilities:

• Consulting, influencing, and advising key business stakeholders independently, including Product and Marketing.
• Building and designing self-serve reports and dashboards.
• Delivering reporting, analysing and attributing conversion, generating insights, and optimising digital experiences and campaigns.
• Partnering with business teams to proactively solve problems and collaborate effectively.
• Applying key analytical concepts, including statistical methodology, to inform decisions.
• Supporting marketing campaign targeting and conducting post-campaign analysis, including test & learn methodology (desirable).
• Working within an agile environment and participating in agile ceremonies and practices such as SCRUM and Kanban (desirable).

 This is a 6-month max-term parental leave cover.

You’ll be great in this role if you:

• 3+ years in an insights analytics role or equivalent, with a focus on driving business outcomes.
• Expertise in SQL and Python (or similar coding languages).
• Proficiency in visualisation tools such as Power BI, Tableau (or similar).
• Experience using digital analytics tools for reporting and optimisation.
• Degree or postgraduate qualification in marketing, business, mathematics, analytics, or related areas (desirable).
• Experience with loyalty programs or loyalty marketing (desirable).
• Familiarity with agile methodologies and practices (desirable).
• Experience in marketing campaign targeting and post-campaign analysis (desirable).

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the Converge digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.