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Current Opportunities

  • The Manager Customer Experience & Compliance is responsible for the delivery of customer experience and compliance, including the management of customer recovery frameworks to support day of operations, contract and performance management of our customer contact centre and the broader customer relations function, ensuring operational excellence and outstanding customer and team experiences. You will be responsible for overseeing internal and regulatory compliance as it relates to the customer experience including management of matters associated to the Australian Competition and Consumer Commission, Fair Trading (ACCC), Australian Human Rights Commission, Ombudsman and the Airline Customer Advocate (ACA); Advocate and providing data on performance trends.
  • Brisbane
    Fantastic opportunity for a Specialist Tax Advisor to join Virgin Australia and provide high quality taxation advice to business stakeholders.
  • Brisbane
    Full time opportunity to join VA as a Flight Safety Investigator.
  • Join our Velocity team in Sydney to manage our busy Membership Contact centre. If you are looking for a new challenge where you can make an impact, then look no further.
  • Sydney
    Velocity Frequent Flyer are looking for a Partnership Executive. Reporting to the Partnership Manager, the Partnership Executive role sits within the Velocity Financial Services team and plays an integral role in ensuring that the program and partners achieve mutually beneficial objectives and targets.
  • Sydney
    Are you eager to be part of a high performing Marketing Team? If you are looking for a dynamic and fast paced team then look no further.
  • Australia Wide, Sydney
    Join us as a Marketing Specialist supporting our clients to deliver exceptional results. This is a 12 month contract position in our Sydney office.
  • Do you get excited by analysing large amounts of data? Are you able to spot trends? Can you create and implement successful strategies to improve revenue growth? Do you enjoy working in a fast paced environment?
  • Brisbane
    The Digital Optimization Specialist supports the development of our digital personalisation strategy is responsible for the design and end to end implementation of personalised experiences. The role will make use of analytics, content and optimisation software to make informed decisions and assess key opportunities for Virgin Australia across digital touchpoints. We are looking for an experienced front end developer to join our busy team.
  • Sydney
    Our Partnership team in Sydney is looking for an eager and driven Executive to join their team. If you like working with various different teams and clients then this could be the role for you.
  • Sydney
    Want to join an award winning team who is transforming velocity's digital experience by using the latest technology?