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Productivity Specialist

Cabin Crew

Job no: 501819

Work type: Full Time

Location: Australia Wide

Categories: Other IT

Our people are at the core of our business. We have the best talent doing the best work of their lives with meaning. We know their continuous focus on the guest experience is what sets us apart in our vision to be the world’s most rewarding travel experience.

Taking off is where the excitement lives. Join our team today.

Get to know the role

The Group Services department at Virgin Australia are passionate about Championing Better. They are determined to create effortless services and fantastic experiences by driving the successful adoption and real-world business use of our IT tools and technology.

The team are currently recruiting for a Productivity Specialist, to be responsible for the implementation and functional support of our productivity and collaboration tools. With a heavy focus on Microsoft Office 365 products you will collaborate with your stakeholders to provide solutions and advice to business problems.  Additionally, you will educate and train your stakeholders enabling them to take ownership of their systems and processes.

The role will see you become a true business partner, working within the business to unlock their technology needs and identifying opportunities where specific IT tools can be utilised to achieve efficiencies.

Who you are:

  • A people person. You collaborate and engage with the internal and external department stakeholders and have the ability to establish trusted advisor relationships with business decisions makers
  • An analytical mind. You have a planned and systematic approach to problem solving that relies on detailed analysis and collaboration to produce specific outcomes
  • An influencer. You communicate clearly, effectively and always with purpose, often successfully negotiating with stakeholders with competing interests
  • A people leader.You have a passion for making others successful and can unlock the potential of team members.
  • A Champion of Better. You strive to make things better for the team and the business, identifying opportunities for continuous improvement and delivering effective change


What you’ll need:

  • Strong technical understanding of modern workplace technologies including Microsoft products
  • Understanding of the interrelationships between Office 365 products and on premises solutions
  • Proven ability to map the customer’s business process to product capability
  • Strong training, facilitation, presentation and meeting management skills
  • Ability to effectively share knowledge and upskill a wide range of technical and non-technical individuals
  • Proactive self-educator with an appetite for learning via hands on experience and informal training e.g. video training, Microsoft roadshows, LinkedIn learning
  • Relevant tertiary qualifications and/or relevant experience in a large complex organisation

What you’ll get from us:

Let’s be honest – you skipped to the best part, didn’t you?! And why wouldn’t you with these benefits:

  • Experience the Virgin Australia Culture which is unlike anything else you have experienced. Become part of an internationally recognised brand that feels like family.
  • The sky is the limit when it comes to career development, feel encouraged to diversify your skills and experience with access to internal vacancies.
  • See Australia and the world with access to heavily discounted flights for you, your family and friends on Virgin Australia and many of our interline partners. We are extremely proud of our Team Travel program and it won’t take long to realise why.
  • Take advantage of countless industry discounts – Lounge membership, hotels, travel insurance, car hire, tours, retail… the list goes on.
  • Improve your Mind, Body and Soul with access to discounted fitness programs and a free onsite physiotherapist. We also offer discounted Corporate Health Insurance through multiple partners to suit your individual lifestyle.

Ready to spread your wings?

Boarding for this opportunity won’t last long – register your interest today by submitting an application via the link below.



Download File PD_Productivity Specialist.pdf


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Advertised: AUS Eastern Daylight Time

Application close: AUS Eastern Daylight Time

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