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Account Manager

Job no: 501773

Work type: Full Time

Location: Melbourne

Categories: Account Management, Other Sales, Sales - Inbound, Sales - Outbound

We know what sets Virgin Australia apart is our people and the drive that we all have to make a real difference for our guests. Our culture encourages innovation whilst ensuring that our guests remain the focus of our business. We deliver a highly professional and polished service, whilst ensuring that we are safe in everything that we do. We want dedicated people who are passionate about customer service and ready for the challenge of working in a challenging environment.

The reality is that being a team member of the Virgin Australia group of airlines involves hard work but is very rewarding. Our people are at the cornerstone of the business and their award winning service to every guest every day is putting the magic back into flying.

About the Role


We are currently recruiting for an Account Manager to join our high performing VIC/TAS sales team. The role includes developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of revenue generation and delivering creative solutions to our clients’ air travel programs.


This role will allow you to drive contract performance while improving Virgin Australia’s market share across  government, universities, corporate accounts and/or travel agencies.


Who you are:


A methodical thinker. You have the ability to work under pressure and to short lead times

A people person. You collaborate and engage with the internal and external stakeholders understanding relationships are key

An influencer. You communicate clearly, effectively and always with purpose

Commercially savvy. You have business smarts, and can drive solutions that will provide a return on investment.

An analytical mind. You are able to think analytically and use a broad range of data and information to solve business problems.


What you’ll need:


·       Demonstrated knowledge of relevant territory government structure

·       Knowledge of relevant territory government, business, university and/or travel industry environment in relation to travel demand

·       Sound knowledge of airline / travel sales

·       Understanding of the financial aspects of business

·       Strategic planning skills;

·       Experience in developing sales solutions to business problems / initiatives

·       Experience building and maintaining effective relationships with government, universities, corporate, travel industry and/or community leaders


What you’ll get from us:


Other than the opportunity to work for an award winning airline…

If you are looking for a role where you can build relationships, bring your personality to life and feel like part of a dynamic and fast moving team then this is the role for you.

As a Virgin Australia team member, you will also receive fantastic employee benefits including discounted flights for you, your family and friends (across domestic and international) and global accommodation options.


We are looking for a commercially savvy relationship manager who can strategically manage accounts while building effective relationships. If this sounds like you then please apply below.

Advertised : AUS Eastern Daylight Time

Applications close : AUS Eastern Daylight Time

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