Do you want to be a part of the Best Airline Staff in Australia Pacific?
Virgin Australia is currently seeking Expressions of Interest for Guest Services Agents in Sydney, Melbourne, Adelaide and Brisbane!
As a Virgin Australia Guest Service Agent, you will be a brand ambassador. Our team are passionate and collaborative professionals with a dedication for excellence in customer service. You will be dedicated to creating a unique and rewarding experience for our guests in every situation.
Our Guest Service Agents;
- Ensure superior safety and service procedures are maintained
- Provide highly polished and professional customer service at our airport terminals
- Greet our guests with a smile and direct them as they arrive to the airport
- Assist guests with the check-in process, rebooking flights, and handling flight disruptions and cancellations
- Keep our guests up to date on their flight status through boarding gate announcements
- Assist with boarding and disembarking our guests - ensuring a memorable and quality experience
- Assist special needs guests
- Communicate with and work alongside fellow ground and cabin crew who love their role as much as you!
To Apply You Will;
- Be 18 years of age or over
- Have Australian or New Zealand citizenship or permanent residency
- Have Recent face to face experience in a customer service environment
- Have completed secondary education
- Have competency in written and spoken English - Bilingual communication will be highly regarded
- Demonstrate strong computer skills
- Polished grooming
- Have the ability to work a rotating shift roster
Please note our Guest Service Agent positions are part time opportunities. A minimum of 25 hours per week is guaranteed, however you will have the opportunity to work extra hours and overtime. Shifts are allocated on a rotating roster across 365 days a year, including early starts, late finishes, weekends and public holidays.
Further information regarding our minimum requirements can be found here.
Why you will love working for Virgin Australia;
- Join Skytrax’s Best Airline and Airline Staff in Australia/Pacific for 2017!
- Heavily discounted flights and industry benefits
- Diverse development opportunities
- Ongoing training and support programs
- Full uniform provided
- Free airport parking whilst on duty
If you’re ready to embark on an exciting career journey with Virgin Australia, select the apply button below to submit your application.